02 FRONT OFFICE (ACCOUNTING) A. Role of information technology in the hospitality industry. 1) Death of a guest in the hotel : Once the information comes to the front desk it should directly be reported to the front office manager. C. Accounting system Duties and responsibilities of front office staffs (Source:www.slideshare.net) 1. Factors for need of a PMS in the hotel. Front Office Manager He is the department head for operation, as well as administrative function of the front offi ce followings, are some of the duties and responsibilities of front office manager: Responsible for all the staff to him. B. The scope of each role will vary significantly, depending on the size of the practice. They facilitate storage of huge amounts of data, they enable speedy processing of information and they possess an inbuilt intelligence, which if supplemented with human intellect, can work wonders. For example, in a retail scenario, front office functions might include sales transactions, informational resources, and all customer service activities. B. Ensuring that guests receive the best service from hotel. It sets the stage for a pleasant or an unpleasant visit. Computers play a key role in almost every sphere of life. The front office communicate guest’s requirement to other departments, which work in close coordination and cooperation to deliver required product and services. In fact, the office equipment list is endless but they can be categorized as technology, software, furniture, and stationery. “What is the various office equipment needed?” Some of the office machines examples are computer screens including papers, pens, crockery, calculators, furniture, etc. To give you a behind­-the­-scenes look at the ophthalmic practice, YO Info spoke with two seasoned practice administrators about the main positions in their offices and the job duties of each. USAGES OF COMPUTER IN HOSPITALITY INDUSTRY 1) Computers are used extensively by lodging managers and their assistants to keep track of guests’ bills, reservations, room assignments, meetings, and special events. Traditionally, front office staff are the folks in contact with the consumers or clients, while the back office staff are the people behind-the-scenes working in administrative or support roles. The front office plays a major role in delivering hospitality to guests. The terms Front Office and Back Office are generally used to describe the parts of the company (or of its information system) that are dedicated, respectively, to the direct relationship with the client and proper management of the company.. Guest and non-guest accounts. The conductor —­ your practice administrator/office manager. A. In the worlds of business and finance, the front office typically describes all of the functions that involve customer interaction. C. Factors for purchase of PMS by the hotel. The Important Roles of a Hotel Front Office Manager 1. Front Office/Back Office. As a Hotel Front Office Manager, he/ she is expected to oversee and monitor all aspects of hotel’s operation including guest rating, team member activities and achievement, daily activities and more. 1. Accounting Fundamentals. This study determines and analyzes the importance of computerized systems to the reservation and front office operations of mostly small to medium-size hotels in the Province of Batangas, Philippines. D. Introduction to Fidelio & Amadeus. 01 COMPUTER APPLICATION IN FRONT OFFICE OPERATION.