The door tag and a government-issued photo ID are needed for pickup. Obtain a signature from someone in one of three ways. You receive a timely remittance report with full details. If we are unable to complete delivery under these circumstances, we are not liable for failing to meet our delivery commitment.  Charge: $50.00 per Shipment. Indicates that we picked up your package. Hold at Location is available with the following services: FedEx Priority Overnight® (Saturday delivery available), FedEx 2Day® (Saturday delivery available), FedEx Home Delivery® (Redirect to Hold only). FedEx Express Freight Pickup: Select this option if your package weighs more than 150 pounds. 5April 6–May 24, 2020: $0.10; beginning May 25 increased to $0.45. You can schedule a FedEx Express® pickup for the same day (provided you request it before the cut-off time in your area) or the next business day. For a $16 per package FedEx surcharge, they’ll pick up US FedEx Express packages and FedEx International packages on Saturdays. Your FedEx driver will use this area to provide additional details, if necessary. 8Beginning May 25, 2020, U.S. payers saw an increase from $0.22 to $1.00 on shipments from the Philippines; beginning Aug. 10 increased to $2.00; beginning Nov. 30–Dec. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. 27 increased to $0.45; beginning Dec. 28 decreased to $0.10. The following surcharge changes will take effect Jan. 4, 2021, unless otherwise noted, for FedEx Express ® and FedEx Ground ® services.. If you want FedEx to reattempt a delivery, call 1.800.463.3339. Flexible options provide signatures via your electronic shipping solution, fedex.com or fax, or delivered to you via FedEx. Or start your order online for pickup within 24 hours. FedEx Office ® Print & Ship Center at 549 W Highlands Ranch Pkwy, Highlands Ranch Colorado. **A per-package fee may be assessed for these requests. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight® or FedEx International Priority® commitment time on the same day as the first attempted delivery. Preview 2021 optional and additional service charge changes*. FedEx continues to keep commerce moving and delivering critical shipments to homes during the COVID-19 pandemic.​, The impact of the virus continues to generate a surge in volume, and we are experiencing extremely high demand for capacity and increased operating costs across our network this holiday peak season. When you ship via FedEx Home Delivery, you can choose one of these convenient delivery options if your recipient has a special delivery need: Saturday delivery is available in the majority of U.S. cities with FedEx First Overnight®, FedEx Priority Overnight® and FedEx 2Day® services. Saturday delivery is not offered for FedEx International Economy® or FedEx Express Freight international services except in countries where Saturday is a regular business day, and to a limited number of Canadian postal codes via FedEx International Priority Freight. Your FedEx sales representative will reach out to you regarding how it may impact you. After three attempts to notify the recipient or shipper, or 5 business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.  FedEx Priority Overnight® 10April 6–Nov. 1The Canadian currency exchange rate does not include your bank's service fee. FedEx Ground same-day pickup service is available in select areas (provided you request it before the cut-off time in your area) for FedEx Ground and FedEx Home Delivery® packages, excluding FedEx Ground return solutions. FedEx® Collect on Delivery (C.O.D.) We recommend using one of the following browsers for an optimal website experience. 1FedEx SmartPost is a contract-only service. For regular scheduled pickup customers, FedEx provides pickup service upon request to an address other than the shipping location of the FedEx Ground account number for an additional Alternate Address Pickup charge per unique address per week. Information about the surcharge on all FedEx Express and TNT international parcel and freight shipments has moved to the Peak Surcharges and Fees tab here. Vons FedEx OnSite 8011 University Ave. La Mesa, CA 91942 0.20 mi. 27 increased to $2.50; beginning Dec. 28 decreased to $2.00. box ZIP code. Fees may apply for Saturday service and, if applicable, courier pickup. Effective Jan. 4, 2021. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. Available for FedEx Express and FedEx Ground shipments throughout the U.S. and for certain FedEx Express international shipments. Ground packages (international). FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. 1April 6–26, 2020: $0.45; beginning April 27 increased to $0.90; beginning Nov. 30–Dec. Receive text or email notification about your upcoming deliveries. FedEx pickup fees start at $4 and vary based on service location. Adult Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. Take advantage of self-service copying and full-service printing services at FedEx Office in Apex. Or call 1.800.463.3339 to request this information via fax (or, for a $6 charge, delivered to you via FedEx Standard Overnight® envelope). How do I ship automotive/mechanical parts securely with FedEx? 27 increased to $1.00; beginning Dec. 28 decreased to $0.22. Get more information by going to fedex.com/us/securityupgrade/. Please contact FedEx Freight® Economy customer service at 1.866.393.4585 to ensure Freezable Shipment Protection is available. Sending a FedEx package is easy and convenient. For more information on the FedEx response to COVID-19, click here. Pickups for other shipment types may need to be rescheduled. 2April 6–26, 2020: $1.00; beginning April 27 increased to $2.00; beginning June 22 decreased to $1.00; beginning Nov. 30–Dec. If you want more details about the status of or other options to receive your package, you can select your preferred communication channel listed below. In Alaska, Saturday delivery is available in A4 and AM primary service areas of Anchorage only. We also offer Saturday delivery in most areas of the U.S. with FedEx SameDay® service, depending upon flight availability. The temporary surcharge on all FedEx SmartPost packages that began June 8, 2020, will end on Nov. 1, 2020. payment instrument collected upon delivery is the same as FedEx Standard Overnight in AA, A1, A2, A3, A4, A5, A6 and AM areas, and FedEx 2Day in PM and RM areas. FedEx 2Day, FedEx Express Saver, FedEx 2Day Freight and FedEx 3Day Freight shipments normally are available by noon (Monday–Friday) on the scheduled day of delivery at most FedEx locations. The Peak — Residential Delivery Charge will be assessed in addition to the customer’s Residential Delivery Charge. The scope of a customer's volume shall be determined by FedEx in its sole discretion. 27 increased to $2.50; beginning Dec. 28 decreased to $2.00​. If the shipper provides an incomplete or incorrect recipient address, we may attempt to find the correct address and complete the delivery, and a special handling fee will apply (see Shipping Fees). Express and ground U.S. residential shipments. FedEx Express, FedEx Ground and FedEx Home Delivery® will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. 27 increased to $2.50; beginning Dec. 28 decreased to $2.00. FedEx may redirect FedEx Express, FedEx Ground® and FedEx Home Delivery® shipments to an eligible FedEx shipping location that offers Hold at Location service, subject to the following conditions: Updated Aug. 18, 2020: Seasonal Peak Surcharges and Fees. 27 increased to $1.13; beginning Dec. 28 decreased to $0.90. 4April 6–May 24, 2020: $0.22; beginning May 25 increased to $1.00; beginning Aug. 10 increased to $2.00; beginning Nov. 30–Dec. Get exclusive benefits when you open a FedEx account. FedEx Express, FedEx Ground & FedEx SameDay, looking to track the status of your package? 4. 1. For shipments to other destinations, FedEx will obtain a signature from someone at the delivery address who is at least the age of majority in the destination country. FedEx Express pickup charges do not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. 3April 6–26, 2020: $1.00; beginning April 27–May 24 increased to $2.00; beginning May 25 increased to $3.50. Your FedEx sales representative will reach out to you regarding how it may impact you. Welcome to FedEx Office in Highlands Ranch, Colorado, your destination for printing, copying, packaging and shipping. Charge: $1.00 per Shipment You can also setup a recurring weekly pickup with FedEx for $14 per week. The original delivery commitment time applies. To continue providing our customers with the best possible service during this time, we are implementing the following temporary peak surcharges. Any such charges will be billed to the recipient, unless you instruct us otherwise. The amount charged per package will be based on a Peaking Factor, calculated as weekly average packages shipped Nov. 16, 2020–Nov. You choose a 2-hour window between 10 a.m. and 6 p.m. (for FedEx Express) or between 9 a.m. and 8 p.m. (for FedEx Home Delivery), on a business day within 7 calendar days on or after the original scheduled delivery date. Within the U.S., we also will assess this fee if the address is a P.O. View copy & printing services There will be changes to shipping surcharges and fees that may apply to your shipment and affect your total shipping rate. Indirect delivery (except Hold at Location), signature release or controlled deliveries are not offered for C.O.D. Note: This option is not available for Direct Signature Required and Adult Signature Required packages.Â, For FedEx Express packages, you can leave the signed door tag on your door or use the FedEx Mobile app or fedex.com to sign electronically and we will deliver your package the next business day.Â. 7Beginning May 25, 2020, U.S. payers saw an increase from $0.22 to $1.00 on shipments from the Philippines; beginning Aug. 10 increased to $2.00​; beginning Nov. 30–Dec. The amount also varies based on the service selected. For shipments receiving FedEx Express Multiweight®pricing, the fee is $17 per package up to a maximum of $119 per shipment. Saturday delivery is not available to extended service areas. Learn about our latest offers and special deals at FedEx Office. U.S. Express Package Services, U.S. FedEx 2Day® A.M. 3Applies to customers at the enterprise level who (1) within a given week, ship 40,000 FedEx Express residential and FedEx Ground residential packages combined (excluding FedEx SmartPost and FedEx One Rate®); and (2) whose volume in that same week exceeds 120% of their average weekly volume in February 2020 (Feb. 3, 2020–March 1, 2020). 9, 2020: $1.00; beginning Aug. 10 increased to $2.00. Express Those restrictions are disrupting the global supply chain. The charge for the return package pickup cost is $4 per package for the following services: FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, and all domestic ground services. Additional Information This surcharge will be billed separately. FedEx Ground E.C.O.D. In those situations, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. 1, 2020: $0.10; beginning Nov. 2 increased to $0.25; beginning Dec. 28 decreased to $0.10. If the shipper provides an incomplete, incorrect or P.O. 4April 6–Aug. FedEx offers the services that businesses need … Rates will differ based on whether it is a same-day or future-day request or the type of account you have. We provide a late pickup at your location, then next-day FedEx Express delivery to eligible ZIP codes in your local area. Saturday pickup is not available in extended service areas. To determine which service area your destination address falls within (A1, A2, AA, etc. For more information on the FedEx response to COVID-19, Preview the Delivery Area Surcharge ZIP code changes PDF, Contiguous U.S., Contiguous U.S. Extended, Alaska, Hawaii and Intra-Hawaii, Preview 2021 optional and additional service charge changes, View the 2020 FXF 100 Series Rules Tariff, Preview the 2021 FXF 100 Series Rules Tariff. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services. When you request, FedEx may move U.S. express freight shipments and FedEx International Premium® shipments from positions beyond the adjacent loading area. The charge is itemized separately on your invoice. This surcharge does not apply to domestic shipments. *FedEx Freight offers optional and additional services to easily customize each shipment. FedEx Signature Proof of Delivery: an image of your recipient's signature. Choose Currency C.O.D. How can I arrange a collection from another country? 27 increased to $1.13; beginning Dec. 28 decreased to $0.90. Additional Information  29, 2020: $0.22; beginning Nov. 30–Dec. FedEx shipping clients sometimes pay for delivery or pick-ups outside of the traditional Monday to Friday business days. Saturday pickup is offered for U.S. export for FedEx Express® Freight international services in several U.S. markets. From a neighbor, building manager or someone at a neighboring address. The charge for FedEx Automated Pickup is $13 per week for U.S. United States; California; La Mesa ® ® Map View. FedEx is known for fast payment return, typically by the next business day. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. Select ZIP codes in our A6 and PM areas may have Saturday delivery as well. 1, 2020: $0.22; beginning Nov. 2 increased to $0.55; beginning Dec. 28 decreased to $0.22. 27 increased to $0.90; beginning Dec. 28 decreased to $0.45. Express freight. If we cannot complete delivery of a U.S. express freight or international express freight shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx Express® Freight ramp location. Talk to your FedEx account executive or call 1.800.463.3339 to see if you qualify for regular scheduled pickup.  For more information on redirecting a package or preparing a package for drop off, see our FAQ section at the bottom of the page, visit fedex.com or call customer service at 1.800.GoFedEx (1.800.463.3339). Airbill. Saturday Hold at FedEx Location service is not available for FedEx Express Freight. Available with most shipments within the U.S. and to Canada and Puerto Rico. 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