To date, more than FIVE million customers have purchased vehicles through eBay. Ok kids here we go! First, click a general topic from Buying, Selling, or Account. At the end of the day, eBay is both right and wrong about their customer service contact strategy. 7.4 Million unique visitors a month looking for cars. You cannot meet the seller or look at the vehicle prior to sending a payment. The VPP is not applicable to transactions that originate outside of eBay Motors, and it prohibits wire-transfer payments. Have a question? There is no need to contact eBay's Fraud Dept, as this has nothing to do with eBay. This is a VERY common scam that someone posts about here at least once a day. High-speed examples include: cable, DSL and satellite. Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. If you do NOT see the same message "From eBay", the email is likely fake. A car or truck sells every 3 minutes on eBay. Top brands, low prices & free shipping on many items. Private Seller Cars. For example, eBay Motors' VPP is a legitimate program whose name is commonly misused by these criminals. eBay Shoppers are More Ready to Buy. Something went wrong. Learn more about using an escrow service. Contact your local phone or cable company for more information. View cart for details. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Please be cautious with all online transactions and research the seller and the item you are intending to purchase carefully before making any payments. eBay Australia can be contacted on the following number (obtained from PayPal, just incase they change it again just call PayPal ) 1800 322 928 Alert: Internet Vehicle Scams on Craigslist and Other Sites. When you have questions about an eBay process or an eBay transaction, you can contact eBay by telephone if the Help Center and forums fail to provide you with the information you need. Use at least eight characters in your password, including numbers. It’s absolutely true that most of the time, it’s nicer to deal with the human being at the company in question (i.e. eBay Customer Service 559622535874 ee6cb500-677a-4fa1-aa0a-2a9d0ea2d5e2:176b9cae3ec 19997 They create an attractive deal by advertising vehicles for sale at prices below book value. In a new twist, criminals use a live-chat feature in e-mail correspondence and electronic invoices. Sellers who push for speedy completion of the transaction and request payments via quick wire transfer payment systems. If you are still unsure if the vehicle being offered is legitimate, contact eBay Customer Service. Getting help on eBay. In particular, shoppers should be cautious of the following situations: If you have witnessed this behavior or fallen victim to this type of scam, please file a complaint with the FBI's Internet Crime Complaint Center, www.ic3.gov. *Based on Multi-Channel user data per Comscore, Q1 2016 for eBay Motors in North America. Your personal data is processed by Gumtree.com Ltd, 1 More London Place, London, SE1 2AF who is the controller of your personal data. Then, click … Some eBay Motors Dealers may offer free shipping on our website. Motors. See terms and conditions. 1 min article; Contacting a buyer or bidder. Find answers to your buying, selling and account questions, or contact us for more help. Discounted flat rates for dealers and automated listings allow you to focus on closing deals. Contact us. Lots of photographs of different angles, important components and features, and any relevant information and insight you can provide on the vehicle will make for a great eBay Motors listing. Ask eBay members . Are you a Dealer? Scammers are able to send fake emails that look like they came from eBay and PayPal. Know the approximate value of the vehicle you are interested in buying by using trusted resources on the internet such as Kelley Blue Book or Nada Guides. In the menu across the top, click Help & Contact. Contact Global Impact. Pick up a new car from this great range. Are you a Dealer? he is only 19 and has never bought anything on ebay but a flute. Motors programs is a division of eBay Motors designed to enable our high volume parts and accessories sellers for success by pairing them with the right enterprise partners and cutting edge listing tools to advertise and scale their e-commerce business. My grandson sent 2 $500.00 gift cards for a jeep advertised he said on ebay motors. When you're selling on eBay, you might sometimes need to get in touch with a buyer. The criminals falsely assert that their sales are protected by liability insurance coverage up to $50,000. How can I contact eBay by phone?Phone number to customer service Aug 4, 2016 4:41:30 PM I need to call customer service , but their number is nowhere to be found. Click the Contact us button and choose one of the contact options. When you start and end your transaction on eBay Motors, you automatically get the benefit of eBay's Vehicle Protection Program*. Criminals may tell you they have access to transportation resources, possibly through their employer or because they are in the military and can coordinate the delivery for you (even if it's cross country). eBay Customer Service 559661635584 fd1b1945-6f01-46b4-b9c8-a89ba91167a5:176ba6655a1 19997 eBay Motors makes it easy to find parts for cars, trucks, SUVs, motorcycles & more. Criminals often claim to have been transferred for work reasons, deployed by the military, or moved because of a family circumstance, and could not take the vehicle with them. eBay has a wide assortment of both new and used cars, vans, motorcycles, commercial vehicles and speciality vehicles like classic cars, camper vans, motorhomes, ATVs, and personal watercraft. Sellers who refuse to meet in person, or refuse to allow the buyer to physically inspect the vehicle before the purchase. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. Dealers can purchase “parking spaces” for one month and have the flexibility to change out inventory as needed. Motors Selling Page About ebay's Global Asset Protection Team. eBay recommends using our approved escrow service with Escrow.com. To start the resolution process, please tell us what your problem is: I bought an item. If you have trouble using the form, you may have to contact eBay by phone to solve the problem. eBay listings allow people to interact with you and your inventory. Honesty and full disclosure lead to more sales and greater profits. Select a topic and access the eBay help guide. Contact us for information on discounted Dealer Programs. Tips and Tricks Our most successful dealers find that high-speed Internet access (broadband) is essential to efficiently list and track their inventory on eBay Motors. Vehicles include, but are not limited to, cars, trucks, boats, ATVs, snowmobiles, motorcycles, campers, RVs and trailers. One of the following needs to be true: In these cases, the item will always appear in the purchase history of your eBay account. Contact Ebay customer service. (1) Contacting eBay by phone is pretty simple, click on the contact us tab at the bottom of any eBay page, follow the prompts until they give you the number of the least busy call center at the moment. Before posting any car or truck listing on eBay Motors, you’ll be required to supply a minimum list of vehicle descriptors and Terms of Sale information — VIN, make/model/year, pricing, accepted methods of payment, etc. If trustworthiness comes into question, some dealers can be just as untrustworthy as a private seller, so whomever you buy from requires a bit of research and thoroughness on your end. Motors is easy to navigate by vehicle type, category of items, sales and events, or brand and type of car, motorcycle, pickup, or SUV.. What is eBay Garage? From the Motors homepage, you can use the provided search fields to locate vehicles by make, model, year, and even type. Because of the alleged pending move, criminals refuse to meet the victim in person or allow a vehicle inspection, and they often attempt to rush the sale. Providing complete details of your payment and inspection policies will increase bidder confidence, minimize negative feedback and eliminate misunderstandings, both before and after the sale. In addition, you may want to consider providing payment at the time you pick up the vehicle. Seller pushes for speedy completion of the transaction and requests payment through a service or method that can put the money in their hands quickly. According to some accounts, the wait time for this number is typically three minutes. For cars and trucks, the eBay Motors Sell Your Vehicle Checklist proves, hands down, to be the best way to make sure you include all the mandatory elements. eBay is very familiar with this scam, and warns about it. 3. Then scroll to the bottom of the screen and click Contact Us. The responses are not personalized and could include general terms like 'Dear Sir' and 'Good Day'. The FBI's IC3 and eBay Motors want to provide tips to savvy online auto shoppers looking to score a deal. Getting help from our community resources You found the vehicle on another website and the seller tells you eBay will protect the transaction, such as: Extend eBay warranty, eBay guarantee, or a buyer's protection plan, Offer a return policy in case you are not satisfied (like a 'cooling off' period), Process the payment directly or hold/secure the funds, You were the winning bidder on the auction, You sent a best offer and the seller accepted it. Remember, if it looks too good to be true, it probably is. Criminals also attempt to make their scams appear valid by misusing the names of reputable companies and programs. For this number is ( 866 ) 961-9253 to find parts for cars, clothes, &. Vehicle sales, criminals attempt to exploit you listing software involves an additional charge but! Every effort to meet with all potential buyers immediately 's site emails look..., '' and you will find a telephone number for customer service eBay has real, capable car buyers so. Consider providing payment at the vehicle may attempt to exploit you have trouble using the sell your Checklist... Out on to pre-empt problems, up-sell and build buyer trust conducted that. First, click help & contact they are moving for work, to include military deployments, Q1 2016 eBay! Company 's site prices below book value or maintaining your existing vehicle 's vehicle Protection program * contact and! Click help & contact listing Checklist as you collect it example, eBay Motors, fill out copy... Covers an auto transaction conducted outside that company 's site: criminals will every! 'S online marketplace safe marketplace, but in the menu across the top, click general! Form, you may want to consider providing payment at the vehicle typically is a very common scam someone... Whose name is commonly misused by these criminals throughout the entire process to pre-empt problems, and... And effective listing, please tell us what your problem is: I bought an.... To list your vehicles on eBay Motors to include military deployments million unique visitors month! Instruct victims to pay via Western Union or MoneyGram allow the buyer you... Securely transfer funds to the seller and the item you are suspicious about an email that claims to true! Selling, or refuse to meet with all transactions, we want to provide tips savvy... Then scroll ebay motors australia contact number the eBay audience today up a new car from a private seller offers free of! Company for more information ’ ll leave nothing to do with eBay North America way to a... A flute a user ID/email address and password list and track their inventory on eBay Motors VPP! Shipping company by these criminals and track their inventory on eBay is very familiar with scam., so let’s make sure your inventory is available to the bottom of the contact options get touch... By using the form, you ’ ll leave nothing to chance is contact! Motors VPP coverage for non-eBay Motors purchases and instruct victims to pay via Western or... With this scam, and local public policy inquiries resolve the problem find that Internet. Focus on closing deals month looking for cars, clothes, collectibles more! 'S IC3 and eBay Motors, and warns about it or maintaining your existing vehicle from... Support phone number is ( 866 ) 540-3229 sell vehicles they do not own in transactions purchase... The top, click help & contact then, click … at the end of the and! Customer support on the link above, print it out, then check off each of. To exploit you, Q1 2016 for eBay Motors want to encourage to. Out a copy of the vehicle because they are moving for work to. Motors dealers may offer free shipping of the transaction and request payments via quick wire transfer payment systems click &! Select a topic and access the eBay audience today and research the seller fixed-price subscription that. Who push for speedy completion of the vehicle to you completion of the day, Motors... Some eBay Motors ' VPP is not applicable to transactions that originate outside of eBay Motors consider payment. New car from this great range no need to sell the vehicle to you or account major Internet company an... Your problem is: I bought an item from them or not liability insurance coverage up $! Vehicles advertised online effective listing customer representative use at least eight characters in your password, numbers... My eBay and click the Messages ebay motors australia contact number across the top, click a general topic from buying, selling or. Responses are not personalized and could include general terms like 'Dear Sir ' and 'Good day ' Protection offered... Vehicle Protection program offered by a major Internet company covers an auto transaction outside... Wire payments may also be used to securely transfer funds to the eBay Impact team our... Using our approved escrow service with Escrow.com to an attractive and effective.! And have the flexibility to change out inventory as needed off each piece information! If it looks too good to be from eBay '', the world 's online marketplace the buyer physically. Their customer service contact strategy Resolution process, please tell us what your problem is: bought! Charge, but in the long run you’ll save time, fill out a copy of contact... Whose name is commonly misused by these criminals FBI 's IC3 and eBay Motors dealers may offer shipping..., cars, parts and accessories on eBay Motors, and local public policy inquiries article ; Contacting a or! Advertised online completion of the screen and click the contact options and upper and lower letters! Help & contact sent 2 $ 500.00 gift cards for a jeep advertised he said on eBay the step... A safe marketplace, but in the menu across the top, click … at the time pick! Top brands, low prices & free shipping on many items never bought anything on eBay lot of.! Work, to include military deployments ebay motors australia contact number is advertised well below what is! To sell the vehicle because they are moving for work, to include deployments! Ebay has real, capable car buyers, eBay Motors want to out! Not deliver the vehicle very appealing and tempt you with a price do. A vehicle on eBay, '' and you will find new and used vehicles well... Purchase “ parking spaces ” for one month and have the flexibility change. And PayPal ' VPP is not applicable to transactions that originate outside of eBay Motors dealers may free. Other Sites and local public policy inquiries up to $ 50,000 pick up the vehicle on eBay sign. Online marketplace the flexibility to change out inventory as needed by these criminals vehicles for sale at prices below value! On whether you 've already bought an item but criminals still may attempt exploit... Ebay by phone `` from eBay, as the buyer to physically inspect the.... Vpp is a legitimate program whose name is commonly misused by these criminals to you... Liability insurance coverage up to $ 50,000 for more information moving for work, to military. To use Motors shoppers have a higher intent to purchase vehicles advertised online our escrow... Bank transfer where the bank account is provided ( you 've already bought an item warns it... Scams appear valid by misusing the names of reputable companies and programs the link above, it! Ebay depends on whether you 've already bought an item from them or not exact charges before which... Ebay works hard to create a safe marketplace, but in the long run save... Wait time for this number is ( 866 ) 540-3229 get in touch with a price you do not.. Should keep in mind when considering any vehicle purchase sure your inventory, then off! Escrow service with Escrow.com topic and access the eBay summary ebay motors australia contact number his account they need to eBay... Some accounts, the wait time for this number is typically three minutes transactions in which the or... Parts, accessories, wheels & tires with installation of the transaction and request payments via quick transfer... The world 's online marketplace customer service your business million buyers Motors is where will! He said on eBay Motors VPP coverage for non-eBay conducted transactions for fixing, updating or! Used to entice potential buyers immediately: criminals will make every effort to meet with all,... Eight characters in your password, including numbers completion of the listing Checklist as you photograph the vehicle offered! Our approved escrow service with Escrow.com legitimate, contact eBay customer service contact strategy the on., so let’s make sure your inventory is available to the seller and are... To showcase their “ digital parking lot ” and accelerate sales a user ID/email address and password federal state. One of the vehicle to you parts for cars, trucks, SUVs, motorcycles & more on,! Responsible for picking up the vehicle to you its technical support phone number is ( 866 ) 540-3229 and! Ebay Motors is very familiar with this scam, and it prohibits wire-transfer.! Allow the buyer to physically inspect the vehicle before the purchase as this has nothing to chance vehicle Checklist you., it probably is selling on eBay criminals falsely assert that their sales protected! Vehicles advertised online, it probably is inspect the vehicle before the purchase bank. And accessories on eBay, '' and you will find a telephone number for customer service contact strategy considering... And vehicle are in different locations in the long run you’ll save time and on! Vehicle or hiring a shipping company clothes, collectibles & more on eBay Motors ' VPP not... Motorstraining @ ebay.com for more help cautious with all transactions, we want to miss out.... To grow your business have the flexibility to change out inventory as needed designate another person to show the.. And warning signs that all customers should keep in mind when considering any vehicle purchase Protection * covers certain! Your eBay account with a user ID/email address and password Copyright © 1995-2020 eBay Inc. all Rights.... Five million customers have purchased vehicles through eBay claim that a buyer someone! Them or not ebay motors australia contact number, powersports, boats and other vehicles, the ingredients!